🇪🇺EU Data Protection

GDPR Compliance

Last updated: January 7, 2025

SurfMate is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and outlines your rights as a data subject.

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Data Controller

SurfMate acts as the data controller for all personal data collected through our website and mobile application. This means we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with data protection laws.

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Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to data processing (e.g., marketing communications)
  • Contract: To fulfill our service agreement with you (e.g., providing surf forecasts)
  • Legitimate Interests: For business operations that don't override your rights
  • Legal Obligation: When required by applicable laws
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Your Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of your personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data ("right to be forgotten").

Right to Restrict Processing

Request limitation of how we use your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent.

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Data We Collect

We collect and process the following categories of personal data:

  • Identity Data: Name, username, email address
  • Location Data: GPS coordinates to show nearby surf spots
  • Usage Data: App usage patterns, session logs, favorite spots
  • Technical Data: Device information, IP address, browser type
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International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with an adequacy decision. You may request a copy of these safeguards by contacting us.

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Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, unless we are legally required to retain certain information.

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Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls for our systems.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at privacy@surfmate.app. We will respond to your request within 30 days. You may be asked to verify your identity before we process your request.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

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Cookies

We use essential cookies to ensure our website functions properly. Analytics cookies are only used with your consent. You can manage your cookie preferences through your browser settings or our cookie consent tool. For more information, see our Privacy Policy.

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Updates to This Policy

We may update this GDPR compliance information from time to time. Any significant changes will be communicated to you via email or through a notice in our app. We encourage you to review this page periodically.

For any questions about GDPR compliance or to exercise your data rights, please contact our data protection team.

📧privacy@surfmate.app

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